KIFF Privacy Policy

At Kerry International Film Festival, we respect your privacy and protect all personal information you provide when buying tickets or signing up to our mailing list. The information you provide will be used only by ourselves to deliver services and to keep you informed with news and future events. We do not share your information with third parties.

When you buy tickets to KIFF events or sign up to our mailing list, you trust us with your information. We will prove worthy of this trust. This policy outlines exactly what data we collect and how it is used by KIFF.

Information that we collect:

Ticketing Data

When you buy tickets through our online box office or in-person at our Festival Box Office, your name, email, phone number, and address data number will be stored by our ticketing partner, Eventbrite.

Online Data

When you book tickets online, data is shared between KIFF, Realex (payment gateway) and Eventbrite (ticketing platform) in order to process the transaction. Where patrons have opted to provide their details for mailings, data will be shared with Mailchimp (our email partner).

Eventbrite acts as a data processor on behalf of KIFF.

Eventbrite, Mailchimp and KIFF have implemented appropriate technological measures to protect against accidental loss, destruction, damage, alteration or disclosure.
For more information, please see their privacy notices here:

Website Cookies

When someone visits our website ( we use a number of third-party services to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, types of devices used, and length of time spent on pages.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies may result in the disabling of certain functionality and features on our website.

Record Retention Periods

KIFF has the following data retention periods in place:

  • Customer data on Eventbrite is removed after 3 years of inactivity.
  • Customer data on Mailchimp is removed after 3 years of inactivity.

Mailing Lists

When you sign up for our mailing list, either at the time of booking or separately through our sign up form, we collect personal information. We use that information for a couple of reasons: to share information such as news about the Festival and related events; to contact you if we need to obtain or provide additional information; to check our records are correct and to check every now and then that you are happy to be a subscriber. Mailchimp also helps us monitor and improve our marketing but gathering statistics around email opening and clicks using industry standard technologies. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our Acting Data Protection Officer at

Changes To Our Privacy Policy

We may review and update this policy. This version was adopted on 10/04/2020

Access To Your Personal Information

You are entitled to view, amend or delete the personal information that we hold. Email your request to our Acting Data Protection Officer: